Shipping policy

Shipping Policy

Free standard shipping on every order we ship. There is no minimum order and no hidden handling fee. The shipping cost you see at checkout is the final shipping cost.

Where we ship
We ship to the contiguous United States only: the lower 48 states and Washington, D.C. We are not able to ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, military (APO/FPO/DPO) addresses or international addresses at this time. Checkout only offers shipping to addresses we can deliver to.

Processing and delivery times
Processing: orders are typically processed within 1–3 business days (Monday–Friday, excluding U.S. holidays).
Delivery: most orders arrive within 3–7 business days after they ship. Each product page shows its own delivery estimate, which may be shorter or longer for that item.
Many of our products ship directly from our supplier partners, so items in a multi-item order may ship separately, at no extra cost. Delivery estimates are not guaranteed and may vary by destination and carrier.

Tracking
As soon as your order ships, we email you a tracking number so you can follow it to your door.

Address accuracy
Please double-check your shipping address before placing your order. If you spot a mistake, email hello@veloralivingshop.com right away and we will do our best to update it before it ships.

Questions
Email hello@veloralivingshop.com or use our Contact page. We reply within 1 business day.

Velora Living · Braintree, Massachusetts, USA